Privacy policy

Privacy Policy

Last Updated: February 27, 2025

This Privacy Policy explains how Barxyon ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website barxyon.com (the "Site"), make a purchase, or interact with our services.

By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Information You Provide:

  • Name, email address, phone number.
  • Shipping and billing address, payment details.
  • Account details (if you create one).
  • Customer service interactions (e.g., messages, complaints, inquiries).

Information We Automatically Collect:

  • Device type, browser, IP address.
  • Usage data through cookies and similar tracking tools (e.g., pages viewed, time on site).

Information from Third Parties:

  • Shopify (our platform provider).

  • Payment processors and shipping partners.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Send order confirmations, updates, and customer service responses.
  • Improve our website, services, and shopping experience.
  • Conduct marketing and promotional activities (if you opt in).
  • Prevent fraud and ensure security.

3. Cookies

We use cookies to:

  • Remember your preferences.
  • Analyze site usage.
  • Improve functionality and performance.

You can manage cookies through your browser settings. Disabling cookies may affect your experience on our Site.

4. Sharing Your Information

We may share your data with:

  • Third-party vendors like payment processors, shipping providers, and analytics services.
  • Legal authorities when required by law.
  • Marketing partners (only with your consent).

We do not sell your personal information.

5. Data Security & Retention

We use appropriate technical and organizational measures to protect your data. We retain your information only as long as necessary for the purposes outlined in this policy or to meet legal obligations.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent or opt-out of marketing communications.
  • Object to or restrict the processing of your data.

To exercise any of these rights, please contact us at the information below.

7. Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect data from them. If you believe a child has provided us with personal information, contact us to request deletion.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date at the top.

9. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at:

  • 📧 Email: info@barxyon.com   |     📞 Phone: +44 7403 615109
  • 🏢 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom