Return and Exchange Policy
At barxyon.com we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not happy with your order, we are here to help.
Returns
- Items can be returned within **14 days** of the delivery date.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Some items may not be eligible for returns, such as **personalized products**, **underwear**, or **clearance items**. Please check the product page for specific return eligibility.
How to Return an Item
1. Contact our customer service team at info@barxyon.com to request a return.
2. Provide your order number and reason for the return.
3. Once approved, send the item back to the return address provided.
**Please note:** Return shipping fees are the responsibility of the customer unless the item was received damaged or incorrect.
Exchanges
- We accept exchanges within **14 days** of the delivery date for a different size, color, or product, subject to availability.
- The item must be in its original condition and packaging to qualify for an exchange.
- Contact us at info@barxyon.com to start the exchange process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within **7-10 business days**.
Non-returnable items include:
- Gift cards
- Sale or clearance items
- Personalized or custom-made items
- Intimate or sanitary products
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at **[customer service email]** with your order number and a description of the issue. We will arrange for a replacement or full refund, including return shipping costs.
Contact Us
If you have any questions about our Return and Exchange Policy, please contact us at:
**Email**:info@barxyon.com
**Business Hours**: Monday - Friday, 9:00 AM to 5:00 PM (Local Time)
At barxyon.com we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not happy with your order, we are here to help.
Returns
- Items can be returned within **14 days** of the delivery date.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Some items may not be eligible for returns, such as **personalized products**, **underwear**, or **clearance items**. Please check the product page for specific return eligibility.
How to Return an Item
1. Contact our customer service team at info@barxyon.com to request a return.
2. Provide your order number and reason for the return.
3. Once approved, send the item back to the return address provided.
**Please note:** Return shipping fees are the responsibility of the customer unless the item was received damaged or incorrect.
Exchanges
- We accept exchanges within **14 days** of the delivery date for a different size, color, or product, subject to availability.
- The item must be in its original condition and packaging to qualify for an exchange.
- Contact us at info@barxyon.com to start the exchange process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within **7-10 business days**.
Non-returnable items include:
- Gift cards
- Sale or clearance items
- Personalized or custom-made items
- Intimate or sanitary products
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at **[customer service email]** with your order number and a description of the issue. We will arrange for a replacement or full refund, including return shipping costs.
Contact Us
If you have any questions about our Return and Exchange Policy, please contact us at:
**Email**:info@barxyon.com
**Business Hours**: Monday - Friday, 9:00 AM to 5:00 PM (Local Time)